A new kind of travel agent has opened for business in Crowborough, one where the emphasis is on personal service and is open 7 days a week, 24 hours a day.
Towards the end of 2014 I joined award winning company Travel Counsellors, which has over 1,400 travel advisors and is one of the top scoring companies in the world when it comes to customer service, having achieved a world beating score of over 90% in its independent customer satisfaction survey (Net Promoter Score).
Travel Counsellors is a travel agency with a twist. All of its independent advisors are equipped with leading edge technology allowing them to work from home. The technology I have at my fingertips is incredible and means I can search through hundreds of holiday options at highly competitive prices. I am also able to tailor make trips to meet each individual’s travel needs.
Many people don’t have time to talk or even think about their holiday during the working week, so I’m sure being able to discuss their plans at a time that suits them will prove really popular. My current customers already appreciate the personal service and attention to detail that I can offer them as a Travel Counsellor.
As part of the Travel Counsellor financial trust, I offer 100% financial protection for anything booked through me, giving you peace of mind that your money is safe and you will get what you’ve paid for.
Featured in: Issue 63 – September/October 2015